FAQ

• Q1. What is your terms of packing?

  A:Generally, our traffic light have standard cartons. In the corner of traffic light we will put some peral cotton. Avoid being damaged during transportation.

• Q2. What is your terms of payment?

  A:Western union, bank transfer, Alipay, T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

• Q3. What is your terms of delivery?

  A:EXW, FOB, CFR, CIF.

• Q4. How about your delivery time?

  A:Generally, it will take 3-5 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

• Q5. Can you produce according to the samples?

  A:Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures. but you need pay mode cost.

• Q6. What is your sample policy?

  A:We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

• Q7. Do you test all your goods before delivery?

  A:Yes, we have 100% test before delivery.

• Q8. How do you make our business long-term and good relationship?

  A:1. We keep good quality and competitive price to ensure our customers benefit;
  2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

• Q9. whether do you offer technical support if we have some problem with your product.

  A:We offer English manual and our enginner will offer remote operation or online reply.